FAQ

What materials are used for the exterior panels of the products?

On most of our Water Dispensers, we use Laminated Color Metal for the panels as it can withstand erosion, abrasion, heat, acidity and alkali. This material is very widely adopted in modern day appliances as it is easy to keep clean and new looking! The control panels are of ABS Steel Plastic which is extremely sturdy and can withstand heat.

Materials we use on different models may vary. Please contact us if you would like more information.

What materials are used for the filters?

ACUO selects high quality filter media for all our filters ranging from coconut for Activated Carbon, Hollow Membrane from Japan and Resin from UK. This not only ensures material safety, but also filter efficiency and endurance.

Materials we use for different filters may vary. Please contact us if you would like more information.

Can I customize parts of the product?

Yes, we can customize our products to fit the electrical specifications for your market. Please do not hesitate to contact us with specific requirements for further discussion and confirmation!

What is the lead time for ACUO's products?

Lead time varies depending on the products and customization required. Please contact us to get a more accurate estimation.

What is the MOQ for ACUO's products?

MOQ for each model varies depending on the products and customization required. Please contact us for more information.

We also welcome small quantity orders for first time samples!

Can I become ACUO's distributor / dealer / agent?

Yes! We are actively looking for partners around the world. If you are interested in our products, please provide us with your

i. Company name
ii. Company location
iii. Website / social media (if any)
iv. The type of product(s) you are interested in
v. Contact person and information

Please send to our e-mail and we will get back to your as soon as possible.

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